Quality and continuous process improvement has been the cornerstone of operational practice at RevExp. Real and sustained improvement requires investment in the right methodology and software. Our software division provides technology to deal with the complexities of revenue cycle management and claims adjudication services. Our objective is to efficiently manage the process, improve usability and productivity, and provide accuracy in results.
Among the many best practices that RevExp has implemented for effective process management, the proprietary tool PMS (Process Management System) is a standing testimony to the commitment to quality, which RevExp has developed with significant investment. PMS is a comprehensive process management tool, which provides account managers with complete dashboard metrics on an on-going basis. It has exceptional drill down capability for identifying root causes of issues and correlation of performance to various aspects of business. In addition a whole suite of analytics can be performed to better understand process performance. As is the case with RevExp services, our PMS software is customizable to the unique needs of each client.
Our proprietary software effectively track SLAs, insures higher accuracy levels and increases productivity. It also affords significant reduction in turnaround time with higher operational control and better time management. RevExp is in a position to provide complete transparency to our clients with our online 24×7 real-time dashboards with customized reporting and analysis metrics.
Our technology is an integral part of our service offering and is included at no charge to our customers. To keep pace with the ever changing advancements that technology is making, RevExp is constantly enhancing its expertise and knowledge of resources.